Your Privacy
Your privacy is important to us. This policy providesinformation about the collection, use and maintenance of the personallyidentifiable information (“personal data”) that (1) Finnovasia Limited, a limited liability company incorporated in HongKong with business registration number 66757990 which registered address is29/F, The Chelsea, 69 Jervois St, Sheung Wan, Hong Kong; (2) Finoverse Limiteda limited liability company incorporated in Hong Kong with business registrationnumber 68054796 with its registered address at 29/F, The Chelsea, 69 JervoisSt, Sheung Wan, Hong Kong; and (3) Finoverse AI Limited a limited liabilitycompany incorporated in Hong Kong with business registration number 78684753with its registered address at 29/F, The Chelsea, 69 Jervois St, Sheung Wan,Hong Kong (collectively called "Finoverse", "we","us") collects and how we use it, in compliance with Hong Kong'sPersonal Data (Privacy) Ordinance (“PDPO”).
Personal Information Collection
Finoverse may collect and use the following kinds ofpersonal data:
- ● Contactand Professional Information:
○ informationyou provide for the purpose of using the Service, such as your name, phonenumber, email address, work address,professional background, experience, job title,your company name; and
○ publiclyaccessible information, such as Linkedin Profile data.
- ● Conversational Data:
○ the contentof your instant messenger application messages (such as WhatsApp messages);
○ fullaudio recordings of your voice conversations with our AI agents
○ completetranscripts of these conversations
○ conversationsummaries generated from your voice interactions
○ voicecharacteristics and patterns
○ analysisand insights derived from conversation content and patterns
○ conversationmetadata (date, time, duration, participants) and transcripts of your voicecalls.
- ● Technical Information:
○ IP address,browser type, and device information
○ Usagepatterns and platform interactions
○ Cookies andsimilar tracking technologies
○ Log filesand error reports - ● Usage Information: Information about your use of our services, includingbut not limited to the Service, which helps us develop a better product.
Using Personal Data
Finoverse may use your personal data to:
- ● Enable your access to and use of the Service.
- ● Send you service-related communications.
- ● Send you marketing communications, from which youcan opt out at any time.
- ● Help usdevelop a better product and Service.
- ● Quality assurance to internallyreview conversations for service quality.
- ● espond to inquiries and resolveissues for customer support.
We will not use your personal datafor a new purpose without your express consent. You may opt out of having yourpersonal data used for general service improvement by contacting us at thedetails given in Section 10 of this Privacy Policy.
Securing Your Data
Finoverse will take reasonable technical and organizationalprecautions to prevent the loss, misuse, or alteration of your personal data.
- ● Encryption: We use industry-standard encryption to protectyour data both in transit (TLS 1.2+) and at rest (AES-256).
- ● Access Control: Access to your personal data is strictly limited toauthorized personnel on a need-to-know basis.
Data Retention
We will store the personal data you provide only for aslong as is necessary to provide the Service and for a reasonable periodthereafter, after which it will be securely deleted.
Sharing Your Information
- ● ForIntroductions: We will onlyshare your contact information with another user for the purpose of businessnetworking after both you and the otheruser have explicitly consented to the introduction (a "double opt-in").
- ● ServiceProviders: Where Finoversediscloses your personal data to its agents or sub-contractors (such as ourcommunication platform or cloud hosting providers), the agent or sub-contractorwill be obligated to use that personal data in accordance with the terms ofthis Privacy Policy.
- ● Legal Requirements: We may disclose your personal data to the extent that itis required to do so by law.
Cookies and Tracking Technologies
- ● Essential Cookies
○ Session management: Keep you logged in securely
○ Security: Prevent fraud and unauthorized access
○ Functionality: Remember your preferences andsettings - ● Analytics Cookies (With Consent)
○ Usage analysis: Understand how you use ourplatform
○ Performance monitoring: Identify and fixtechnical issues
○ Feature optimization: Improve user experience
- ● Cookie Control
○ Browser settings: Control cookies through yourbrowser
○ Cookie banner: Manage preferences through ourcookie banner
○ Opt-out links: Direct links to opt out of specifictracking
Your Rights
You have the right to request access to and correction or deletion of your personal dataheld by us. To exercise these rights, please contact us at the email addressbelow at Section 10 of this Privacy Policy.
Updating This Policy
Finoverse may update this Privacy Policy by posting a newversion. You should check this page occasionally to ensure you are familiarwith any changes.10. Contact Us
Contact Us
If you have any questions about this privacy policy or ourtreatment of your personal data, please write to us by email at privacy@finoverse.ai.
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